That is one of the reasons I designed my practice test to force you to click on the next record button instead of being able to hit enter to move on. I know that in Lane County, where I took the test it takes kph to pass. Other agencies may have different passing scores. I saw one mentioned online at kph. If you want to know what the passing score for your agency is, ask. Many agencies are willing to let you sit in on part of a shift to get a better idea of what life as a emergency dispatcher is really like.
I was wondering how realistic your practice test is? Did you take this test and then pattern your simulator after it? I took the test, and got about half the score I would have expected from my usual typing speed.
By the time I got home I decided that I needed something better than my typing tutor program to practice with and so created this test will all the little problems that I felt slowed me down on the real test. The score I got on the practice test when I was finished was almost exactly what I got on that first test kph. On the second test I was getting on the practice test and managed a on the real test. I don't know if it was test anxiety or the multi-tasking part that caused me to score on the low-end of my practice test scores.
Will the data from the CritiCall test be in written form like your sample or will we be required to type it orally? They have more than one section of the test for data entry. The first one which I did not pass was written and is quite a bit like the practice test I designed. The other one which I did not get to take because they have you leave as soon as you fail a section is similar but the information is given to you with audio — possibly testing your hearing and spelling abilities at the same time as you do the data entry.
In the location I took the test there were standard keyboards with functioning keypads. Other than the typing speed needed, the test did not seem that hard. Most of it is about following the directions they give you, so you want to be alert and pay attention to the directions.
This test assesses the capability to multi task as dispatchers need to attend multiple calls at the same time and respond to them based on priority. The dispatcher test is based on the type of tasks that dispatchers actually do on the job. So the tests are designed in a way to evaluate the skills of the participants that is essential for the job. Though the test can seem to be quite overwhelming in the beginning, with adequate practice you can ace the exam.
To pass the dispatcher test, you need to possess the ability to think quickly, precisely and logically. You should also need to remain calm and collected at the time of emergencies. You should have the ability to handle stress and take accurate decisions.
Multi tasking capability is another added advantage that will help you to pass the test. The guide on dispatcher test explains the contents of the test and how to prepare for it.
It throws light on various features of the test and how participants can hone their skills and apply for the test with confidence. Tests by Profession Dispatcher Test. First things first Want to know more about dispatcher tests and what it takes to be one? About the Guide The guide will tour you through the different contents of the test that you are required to pass to get the job of a dispatcher.
What is a Dispatcher Test? Contents of the Dispatcher Test There are various types of dispatcher exams which vary according to the region. Memory Test This test is crafted to assess your memory power as the job of a dispatcher involves a lot of memorization. Personality Test The Personality Test is designed to assess how you deal with stressful situations and how you interact with people. Spatial Orientation The Spatial Orientation test involves your ability to know where the caller is calling from and the location of the closest emergency responder.
Reading Comprehension This test assesses your reading capability as the job involves reading data entry and notes. Attention to Accuracy One of the most crucial features of this job involves attention to details. Deductive Reasoning This is another test that measures your deductive reasoning skills that enable you as a dispatcher to take quick and accurate decisions to save lives.
Apart from these tests, dispatcher tests also include a few other evaluations. Using a simulated dispatch system, candidates must enter information such as names, phones numbers, dates, addresses, etc.
To pass this section, applicants must achieve 60 keystrokes per minute on data entry and multi-tasking, 28 keystrokes per minute on audio data entry with multi-tasking and 35 words per minute on keyboarding.
You have a table of information in front of you that you must enter into the system quickly:. Who lives at Drabb Court? Who has the phone number ? Candidates are given two tables of similar information and are required to look through them carefully to find any differences.
Candidates need to show they can read address books and quickly locate a position, then record requested information accurately. What is the address for Rupert Briggs? Candidates will be given several situations and asked to rank them in order of response priority. Below are five calls that have come in, almost at the same time. Rank them from 1 to 5 in the order you would respond to them. A A father calls to say his boy has fallen off his skateboard and cannot stand on his foot.
B A woman calls, frantic that she is in her locked bathroom and hears someone moving around in her house. She lives alone. She does not know if anyone is at home. D A tree branch has fallen on North Maple Street and landed on a car, no occupants in the car.
E A man has called to say he has been rear-ended. Both drivers are fine and have moved the cars off the road. There are several service options that a dispatcher can send to a situation. Police, fire and ambulance are a few. It can be a waste of time and money to send the wrong service, so this test gives candidates a series of questions, asking them to determine which emergency service to send to an incident. Emergency Medical Services EMS should be dispatched when a person needs medical intervention from a trained medical professional.
Public Utilities should be dispatched when there is a problem with public water systems, electrical power systems, natural gas systems and blocked sewer drain pipes. Below are five scenarios. Choose which service you would dispatch; some may involve more than one.
A There has been a car accident. The driver is injured but their car hit a telephone pole and crackling wires are down. B Smoke is coming from a parked car on the street.
D Two people have just shoplifted from the local pharmacy and are making a run for it on foot. E A woman was hit with a fly baseball in the local park and is not responding to CPR. They may not receive all of the information needed, or be able to hear the caller clearly. I am inn by….. Ees hurry. Candidates are presented with written and audio information that they must memorize and recall later. Below are two scripts of letters and symbols. They are to be memorized and repeated after waiting five minutes:.
Despite technological advances that can aid dispatchers with locations, all dispatchers need a good geographical knowledge of their area. Candidates will use a map to plan the most safe, effective and legal routes for emergency services to take. You have dispatched an EMS vehicle to the scene of a crash, and they need to get to the hospital quickly. Route A is shorter than Route B but passes a school it is school-ending time while Route B has some construction in the way slowing traffic.
CritiCall Practice Test. Candidates will need to listen to simulated calls and summarize the information they hear on the computer system. Accuracy and speed are essential for a good score. Candidates are also asked verbal questions about the information heard. You have a woman caller reporting an accident, very agitated.
She insists they are at the corner of Fletcher Street and Broadway Road. A male voice talking over her insists they are at Chester Street and Broadway Road. Neither Fletcher nor Chester shows up, but a quick search shows a Foster Street in the vicinity their call is pinging from. Which address do you go with? The candidate needs to have a high level of written English as well as accuracy in relating events. Candidates are tested on the spelling of work vocabulary as well as being able to use the simplest, most concise language to relay a message.
Below are five sentences. Choose the correct word to fill in the blank so that the sentence makes sense. Some basic math is needed during the shift of a dispatcher. You need to be able to keep track of calls, and calculate distances and the number of units responding. Dispatcher A has had three calls in the last ten minutes.
0コメント